Privacy Policy
Last Updated: April 2026
1. Introduction
Rentivo Car Rental & Hotel Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, driver's license information, payment details
- Booking Information: Rental dates, vehicle preferences, accommodation preferences, special requests
- Communication: Messages sent through our contact form or email
- Website Usage: IP address, browser type, pages visited, time spent on pages
3. How We Use Your Information
We use your information to:
- Process your car rental and hotel booking requests
- Send confirmation emails and booking details
- Process payments securely
- Respond to your inquiries and provide customer support
- Improve our services and website
- Send service-related updates and promotional information (with your consent)
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL encryption for all data transmitted through our website
- Secure payment processing through trusted payment providers (Stripe, PayPal, Square)
- Regular security audits and updates
- Restricted access to personal information to authorized personnel only
5. Third-Party Disclosure
We do not sell or share your personal information with third parties except:
- Payment processors (Stripe, PayPal, Square) to process your payments
- Hotel properties when assisting with your booking
- When required by law or court order
6. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings in your browser preferences. Essential cookies are required for website functionality.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of promotional communications
To exercise these rights, please contact us at info@rentivo.ca.
8. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete such information promptly.
9. Data Retention
We retain your personal information as long as necessary to provide our services and fulfill legal obligations. You can request deletion of your information at any time.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of updated privacy practices.
11. Contact Us
For questions about this Privacy Policy or to request access to your information: